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The reason I gave it 5 stars is because of the salesperson, namely Deron. He was as helpful as could be. I've bought many new vehicles (not all Hondas) since 1994. There were some good and some not-so-good salespersons, but I can honestly say that the aforementioned was the best. Now this is a comment on Honda Inc, not Van's. If this rating were for Honda in general ... -- not just Van's, I would have given it a "4". Deron made the difference. Honda's Owner's Guide is understandably terse, but the Owner's MANUAL is incomplete in several areas. The manual says nothing about a break-in period. I had to go back to your place to get a good answer where I got a great explanation. Also, my window sticker said my engine included "VCM". Nowhere in the Guide or Manual could I find anything about the "VCM" feature I bought. I went Online and found out at:… I still don't know the firing order of the cylinders. Granted, I'm an Engineer, but those items should be published for everyone. Right? I also wrote this review on Yelp.
Don (but my fans call me Parker)
I bought a used Santa Fe from Jeff B a few weeks ago and had a great experience. I had some speakers that were blown in the vehicle and when I brought it to the attention of Vans, they replaced them free of charge. Everyone I encountered at Vans was professional and helpful. Having a good service department is a plus unlike my experience at Bergstrom in Green Bay!
Was in the market to purchase a new Civic. From test drive to dealing with the sales associate (Tim Raasch), I felt respected and not yanked around/time wasted with the whole buying process. I did do my own research before going to the dealership from various other dealerships for prices, accessories, dealership fees, average price ranges, perks from buying from other ... deals, add on options, extended warranties, etc so I felt comfortable in terms of negotiating prices/terms and asking for what I thought was fair. I feel that Tim also took me seriously and did not waste my time knowing I drove from out of town. At the time of signing/purchasing, one small hiccup occurred with Van's not recognizing/remembering that the agreed on price also included 1 year's worth of oil changes along with the $25 credit to the service center and 1 complementary oil change. Tim, the sales associate I worked with, had written down what we'd agreed upon and brought it back to his manager to get it approved. Glad he wrote it down and saved it for proof of agreed upon negotiations. Overall, rather pleasant buying experience despite the negative connotations associated with the whole car buying process.

About Van's Honda Green Bay, WI

At Van's Honda we have all the fantastic Honda products that you need. We have a huge selection of new and preowned Hondas for you to browse through, all of them are ready to be driven. From our convenient location right here in Green Bay, WI, we are able to service all our customers in Green Bay, Appleton, and Sturgeon Bay. We always have customers coming from Ashwaubenon, Hobart, Seymour, Freedom, Kaukauna, Grand Chute, Neenah, Menasha, and countless other communities all across Northeast Wisconsin and the Fox Valley. Not only do we have an amazing selection of new Hondas for you to chose from, but we also have an extensive selection of pre-owned vehicles that are sure to provide you with whatever it is that you need. Many of our vehicles are even certified pre-owned Hondas, so you can still get the quality Honda name that you may be after. If you already have a Honda and are looking for a place to get your vehicle the service that it needs and deserves, then you need look no further than Van's Honda. We can perform all the car care service that your Honda needs, and we will be sure to get your Honda back out on the road in excellent condition.

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